The Lifetime Value of Patient Loyalty: Transcending episodic patient satisfaction
Sponsored by
SCP Health
June 17, 2019
Patient satisfaction is currently treated as one proxy for the quality of care a patient receives. While satisfaction scores undoubtedly help gauge the experience of a single episode of care, they ultimately fall short of a larger, more important goal: to get patients to see the health system and its providers in a spirit of long-term partnership and collaboration.
In this white paper, we help provider organizations understand the benefits of expanding their vision of the patient experience from a singular or episodic view to a lifetime view of healthcare and partnership.
Evaluating Your CBO Strategy: A 3-Step Guide for Healthcare Providers
Sponsored by
athenahealth
June 10, 2019
In response to continued margin pressure, many healthcare leaders are focusing on fundamental billing practices to accelerate revenue and reduce cost by optimizing revenue cycle operations across the enterprise. Advanced organizations achieving enterprise-wide visibility to a combined patient statement using a single platform and gold-standard processes for hospital and ambulatory billing. This model is often referred to as a combined business office (CBO).
This e-book, titled "Evaluating Your CBO Strategy: A 3-Step Guide for Healthcare Providers," offers an in-depth look at the stages of CBO models healthcare organizations can use to improve financial performance, and provides executive insights on how to most effectively implement such a model.
In this e-book, readers will learn how to:
• Evaluate which CBO model is right for their organization
• Navigate common challenges associated with implementing a CBO model
• Maximize the benefits of a CBO to reduce the cost to collect and improve the patient financial experience
The Speed of Transformation: Preparing for the Payment Models of Tomorrow
Sponsored by
Optum
June 4, 2019
The transition to value-based care is accelerating faster than ever, but preparing your organization for this kind of tectonic shift isn’t easy. It requires early investment and shrewd planning to assess the risk, finance the transition and reward caregivers, not to mention an organization-wide commitment to reshaping culture, and a single-minded focus on delivering quality care. The market is already moving, and the onus is on payers and provider organizations to keep up.
Download the new free whitepaper, The speed of transformation: Preparing for the payment models of tomorrow, and identify 3 key areas to help fast-track your organization’s planning for value-based care.
Gain Better Visibility and Control over Your Revenue Cycle
Sponsored by
Change Healthcare
May 29, 2019
Physicians continue to be faced with challenges that contribute to unpaid claims, unnecessary denials, workflow inefficiencies, and rework efforts.
Download this free report to learn how a implementing few key strategies can help physicians accelerate reimbursement, sustain a healthy revenue cycle, and enhance the patient experience.
Children’s Hospital of Orange County uses Spend Analytics for Supply Chain Savings
Sponsored by
BroadJump
May 20, 2019
Learn how Children's Hospital of Orange County (CHOC) uses comparative spend analytics to shorten negotiation cycles and achieve significant cost savings on med/surg supplies.
As Artificial Intelligence and automation continue to transform healthcare and the ways we work, many organizations have a growing interest in understanding what these technologies can do for them. From solving your staff turnover problem, to containing costs and optimizing revenue, AI has many potential benefits.
Going from understanding such a broad set of technologies and their benefits, however, to developing real-world action plans optimized for your use case can be a monumental task.
Download our white paper to learn how to prioritize, quantify, and qualify business processes for automation to meet your short and long term goals.