In recent years, healthcare organizations, especially larger health systems, have used artificial intelligence (AI) to do everything from automating parts of the revenue cycle such as claims eligibility verification process¬es to engaging patients with personalized experiences at digital touch points. They turned to AI and automation during the height of the pandemic to predict and manage patient surges, maintain PPE supplies, and triage and communicate with patients before receiving care. With lessons learned from the pandemic still fresh, how will AI reshape strategic plans moving into the future?
In the latest HealthLeaders Industry Focus Section, we had the opportunity to interview Nasser Chanda, CEO of Paymerang, about how healthcare finance automation is transforming accounts payable.
Trending Technologies: Technologies that Optimize Clinical Workflow and Communication
September 30, 2021
Despite making dramatic improvements to care programs and numerous key efficiencies, patients are still facing bottlenecks and redundancy when it comes to receiving treatments. However, transformative moments have now come from technology solutions designed to improve communication processes across the care continuum.
Here, hospital leaders share how their organizations are leveraging these technology solutions to power up clinical workflow and communication processes.
Two years of chaos has triggered massive changes in the hospital workforce. From flexible scheduling to hybrid work models, provider organizations are making critical transformations to meet changing labor demands and create more agile workforces. Healthcare leaders weigh in on how they are adapting workforce strategies during the pandemic and beyond.
The pandemic has been the ultimate stress test for healthcare organizations, putting their financial resilience on trial. When COVID-19 first hit in March 2020, organizations faced waves of critically ill patients, forcing them to shut down elective procedures and pivot to telehealth services. At the same time, they needed to move much of their workforce remote and tighten their belts to stave off layoffs.
With COVID-19 vaccinations on the rise and a new normal coming into view, organizations must now ask themselves: What changes should stay, and how can they be more financially resilient in the future? The latter may require a combination approach that relies on flexibility, attention to detail, increased efficiency, and prioritizing patient-centric care.
In the latest HealthLeaders Industry Focus Section, we had the opportunity to interview Michael Burke, executive vice president and CFO of PRISMA Health, and Mike Morris, president and CEO of Xtend Healthcare, about the situations their facilities are facing and what they are doing to ensure long-term success.
Taking Action: SDOH Programs Innovate in a New Era
May 27, 2021
Tackling social determinants of health (SDOH) has been a top-line issue for healthcare leaders, especially during the pandemic, which exposed more disparities across vulnerable populations, including increased social isolation and lack of food and adequate technology, to name just a few. As patients face ongoing social risks, needs, and other repercussions from the pandemic, healthcare organizations are mobilizing in new ways to connect them to healthy food, safe housing, transportation, medication, technology, and more.
In the latest HealthLeaders Industry Focus Section, we had the opportunity to interview Lyn Salsgiver, MBA, vice president of community health equity at Yale New Haven Health System (YNHHS), Connecticut, and Meryl Weinberg, chief of staff and strategic partnerships at MetroPlus Health, about the situations their facilities are facing and what they are doing to ensure long-term success.
Download our latest Industry Focus Report today to learn more!
Trending Technologies: How Hospitals Are Transforming Telehealth in 2021
April 1, 2021
COVID-19 forever changed the doctor-patient visit with the overnight growth of telehealth. Now, as the pandemic starts to move to the rearview mirror, healthcare organizations are unpacking critical lessons learned and looking at their telehealth programs through new lenses. Here, four hospital leaders explore the next phase of telehealth, including new programs, technologies, and integration strategies.