As consumers, patients have grown accustomed to digital experiences, and they expect their healthcare providers to keep pace. With a surge in telehealth and experience‑oriented disruptors entering the industry, patients face more options for care, making engagement a crucial competitive differentiator. Get your copy of our guide to explore how to create an exceptional engagement experience.
The journey to better patient engagement:
Patient engagement in the digital era: What patients expect when interacting with their healthcare organizations.
Choosing the right vendor: What to look for in a vendor and what capabilities ensure a superior patient experience.
Unlocking the digital front door: How to build your patient engagement strategy and achieve quick success.
Understanding the value of patient engagement solutions: How technology can drive value beyond patient satisfaction to financial wellness and clinician experience.
Discover what was revealed in our survey of 12,000 global health consumers. Learn how consumer behaviors have evolved since 2019, how trust varies by demographic and healthcare sector, and what you can do to make your health organization among the most trusted in the world.
Topics the survey sought to discover:
The evolution of consumer behaviors since 2019
Variations in consumer trust by generation and by the healthcare and life sciences sector
Every healthcare organization struggles with patient no-shows. As many as 30% of patients may not show up for their appointments, creating operational and financial challenges that can ripple across an entire organization. In the U.S. alone, no-shows cost the healthcare industry billions of dollars every year between lost revenue and patient attrition.
For all these reasons and more, it is critical that healthcare organizations tackle no-shows head-on. This white paper outlines how positive, consistent patient engagement can minimize no-shows and offers concrete steps that healthcare organizations can take to ensure patients feel prepared and informed about their upcoming visit.
Read this white paper to learn about:
The most common reasons that patients fail to keep their appointments, and how to address them
Messaging and outreach strategies for reducing no-shows
How to engage patients in their care without creating more work for staff
The concept of computers understanding human speech is not new. In fact, we see it utilized in everyday life with at-home technologies and cell phones. However, when it comes to healthcare, the need for that interaction to be as accurate as possible is paramount with what information is being relayed.
In this report, case studies from four leading healthcare organizations asses how they were able to rely on advanced speech recognition with voice-enabled workflow capabilities to improve the patient-clinician experience.
8 Key Healthcare Training Issues That Lead to Better Outcomes
Sponsored by
Amplifire
June 10, 2022
We live in a new era of learning and training. This paper addresses the key questions that every hospital and healthcare system should be asking about the knowledge that powers their workforce.
Learn 8 key training issues, including:
How much measurable ROI is training delivering?
How can we prove that learning sticks?
Can training demonstrably impact patient care?
Could training eliminate clinical errors before they occur?