Evolving patient expectations have forced health systems to rethink how they digitally engage patients. In 2022, touchless digital registration and intake has emerged as a mission critical priority for providers.
Download this whitepaper to learn:
6 essential strategies for designing and implementing a digital front door that patients love
Common pitfalls that delay development and reduce adoption of patient engagement solutions
How using robotic process automation and AI to power digital intake experiences with over 80% pre-visit completion and 97% patient satisfaction
With the proper process, tools, and feedback mechanisms in place, budgeting can be a valuable exercise for organizations and provide a solid framework for holding organizational leaders accountable. Following the same process using the same tools will provide the same results. The process needs to change, and in some cases, the tools need to change. Having a proper monthly variance review process is one of the most critical factors in creating a more efficient and accurate budget. Monthly variance reporting puts parameters around what is to be expected during the upcoming budget entry process.
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Various budgeting approaches and the role Finance plays in each
Administrative healthcare staff are experiencing burnout at record rates. Now is the time to understand what may be driving turnover at your organization and implement sustainable strategies to reverse the trend. Here’s the secret: It’s not about finding more people to do the work. Instead, the solution lies in retaining your existing staff and helping them work more efficiently.
With this white paper, you get:
A deeper understanding of the staffing crisis drivers
Strategies to mitigate the effects of COVID-19 on the healthcare staffing crisis
Ways to make the patient part of your administrative team
A 10-step action plan to develop a healthy and productive work environment
Feel the Burn: Strategies to Reduce Physician Burnout in Challenging Times
Sponsored by
Augmedix
March 28, 2022
The steps health systems and independent practices can take now to mitigate the immediate and long-term impact of COVID-19 on clinician wellness.
Clinician burnout has been a growing problem for health systems and independent practices for years. Numerous studies have indicated that much of the stress clinicians experience is driven by excessive administrative busywork such as entering data into the EMR, which often flows into evenings and weekends. “Excessive workload, clerical burden, and inefficiency in the practice environment, a loss of control over work, problems with work-life integration, and erosion of meaning in work” are all implicated in clinician burnout. One study conducted in a community hospital emergency department (ED) found that 43% of clinician time was spent working in the EMR and only 28% on direct patient care.
In this whitepaper we discuss strategies to mitigate burnout while providing quality patient care including:
Your Guide to Building a Modern Patient Experience Program
Sponsored by
Qualtrics
March 21, 2022
Today’s healthcare organizations are undergoing enormous transformation. Patients are increasingly “shopping” for healthcare, entering through a digital front door, and demanding more precise and personalized care. Facing disruptive new market entrants and rapidly changing patient needs, healthcare organizations must embrace a modernized approach to patient experience that enables enterprise-wide insight, agility, and responsiveness.
In this ebook you’ll learn:
How to capture a 360-degree view of the patient experience across all touchpoints regardless of location, specialty, or department
How caregivers impact the patient experience and what your staff needs to enhance outcomes
The importance in shifting from point-in-time reporting to predictive, actionable analytics
How to optimize the moments that matter most to your patients, their families, and the communities you serve
Registration Done Right: Creating an Ideal Patient Access Workflow for Your Organization
Sponsored by
Inovalon
March 17, 2022
For many healthcare organizations, financially clearing patients for care is an expensive, manual, and time-consuming process. A recent McKinsey report indicates that $1 trillion of the annual healthcare expense in the U.S. is administrative spending. The current status quo for many organizations is to trudge through fragmented and disjointed processes to manage patient eligibility, reimbursement, and billing, which helps to fuel this exorbitant spending. For those paying attention, you know the trends are continuing in the wrong direction. The pandemic introduced a new set of challenges and expenses.
To understand first-hand the challenges and pain related to front-end patient access processes, the provider business unit of Inovalon, formerly ABILITY Network, went straight to the source – their customers.
The Innovation Solutions team, at Inovalon, conducted market surveys and completed 980 direct conversations with acute and ambulatory providers, this whitepaper explores the findings.