Designing a New Path to Patient Financial Engagement

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Healthcare organizations face growing financial burdens and increasing competition for patients as a result of the move to value-based care, EHR investments, and patient consumerism. As they address these challenges, it is crucial to improve patient financial engagement practices. This report explores key steps healthcare organizations should take to create a better patient financial experience, including offering detailed price estimates and creating an advanced, patient friendly financial platform that steers patients to a broad array of payment options.


Designing Impactful Provider Risk Management Strategies

Sponsored by
SCIO Health Analytics

According to the 2018 HealthLeaders Media Buzz Survey, Managing Population Risk, 54% of respondents from provider organizations either plan to or have already taken on additional risk beyond their current at-risk populations.

The degree of risk they are taking varies greatly. This report describes the ways in which a strong data and analytics strategy will help healthcare organizations improve documentation and coding, as well as strengthen care coordination practices to improve quality outcomes across at-risk populations.

The Transformation of Behavioral Health Care Begins in the ED

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The growing number of patients presenting to hospitals with psychiatric emergencies represents a major challenge for emergency departments. The struggle to address the crisis in emergency psychiatry impacts patient safety, quality of care, hospital efficiency, and the bottom line.

Industry leaders agree, early intervention is critical. Since the vast majority of psychiatric emergencies resolve within 24 hours, hospitals can prevent unnecessary admission and enhance care by shifting to earlier intervention in the ED. The sooner a patient is evaluated and treated, the better their chances of preventing hospitalization and the sooner they begin healing.

In this paper you will learn how innovative approaches to emergency psychiatric care help your hospital:
• Enhance patient care
• Increase ED efficiency
• Reduce patient wait times
• Minimize ED boarding
• Improve staff and patient safety and satisfaction
• Prevent unnecessary admissions
• Reach underserved populations

Case Study: Top Workforce Management Intitiatives: For Quality of Care Improvements and Labor Cost Reduction

Sponsored by
GE Healthcare

Today’s healthcare organizations are moving towards workforce optimization by utilizing strategies that deliver both quality of care and cost containment. Those strategies require them to use workforce data in ways they’ve never done before. Automating workforce management processes such as time and attendance, staffing and scheduling and human resources/payroll is not enough. Instead, forward-thinking health systems are finding new ways to tap into the power of workforce data analytics.

A HealthLeaders survey of healthcare executives sheds light on strategies that are proving to be successful to health systems nationwide. Here are the top 5 workforce management initiatives that rated the highest for labor cost containment and improving care quality.

Case Study: Turning to Mobile to Increase Patient Engagement, HCAHPS Scores

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What if you could make your patients happier, healthier, and also reduce your carbon footprint? That’s what South Shore Health System does with their pregnancy app. Faced with the fact that 84 percent of babies are born to millennials, this Boston-area healthcare system is engaging them more directly in this highly-competitive market. South Shore has been able to overcome traditional communication barriers and improve HCAHPS scores by 68% within six months, as well as save thousands in printing costs of booklets millennial mom’s don’t use.

In this case study, you will learn how South Shore Hospital implemented a mobile strategy to successfully improve branding and messaging within their community of moms.  See how they aligned 40 different referring physicians into a single coordinated care protocol with a patient friendly feature set.  See the proof that you can apply to your own patient experience strategies.

Disrupt Your Healthcare System Before Amazon Does

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Healthcare spending accounts for nearly 18% of GDP, with costs of chronic disease treatment projected at $42 trillion at 2030. Many healthcare organizations are not quite ready for change that is imminent to bring down these costs, but that doesn’t stop industry leaders like Amazon from stepping in.

In this whitepaper, you will learn:
• The effect of same-day cancellations and using a mobile solution
• How apps are helping lower preventable readmissions
• 7 different apps linked to higher efficiency in healthcare
• Keys to adapting quickly as companies like Amazon