Behavioral Analytics eBook Intervenability-Drive Better Outcomes by Enhancing Engagement
SCIO Health Analytics
April 26, 2018
As healthcare organizations continue to take on more responsibility for outcomes as a result of the transition to value-based care, one of their greatest sources of risk is noncompliance. Intervenability demonstrates how big data and analytics can be used to predict the likelihood that populations will comply with and complete the interventions assigned to or prescribed for them.
The analytics measure the willingness of individuals to become engaged in a program (such as patients actively following a plan of care) as well as their ability to do so.
Role of Financial Care in Patient Experience Obsession
April 11, 2018
A survey of 260 revenue cycle leaders by Forrester Consulting found that patient financial experience is becoming a more urgent focus at leading health systems. Over half of hospitals say that patient experience is extremely important to them, and nearly two-thirds say that patient financial services are an important driver of overall patient satisfaction.
Key learning points:
• Trends driving consumerism in healthcare financial services
• Financial and clinical impact from improving patient financial services systems
• Strategies to build a patient experience culture and operation that drives satisfaction
This annual national survey identifies what payers and other healthcare stakeholders see as the top challenges facing the industry, and as well as greatest opportunities for positive change.
This edition’s survey was open to more than 2,000 Change Healthcare customers, which includes leading national and regional payers of all sizes; members of the HealthCare Executive Group; and members of the Health Plan Alliance. Additionally, we received survey responses from healthcare leaders across the provider, vendor, government, and academic spaces. In all, 52% of respondents were at the President, Vice President, and C-suite levels.
Mt. San Rafael Hospital: Leading the Way in Attestation
April 2, 2018
Upgrading from a paper-based environment to an EHR helped a rural Colorado hospital avoid costly Meaningful Use fines. The hospital’s doctors, nurses, board of directors, and IT team collaborated to address the difficult task of preparing for MU3.