5 Questions Hospital and Healthcare Fiduciaries Should be Asking

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Russell Investments

If you’re a CFO, Trustee, Board member, or Investment Committee member, we think you need to read this quick summary of the top 5 questions hospital and healthcare fiduciaries should be asking in 2017.

Mergers, acquisitions, rising labor costs, declining insurance reimbursement levels, and regulatory and market evolutions make it hard to identify and focus on the most critical investment issues. With that in mind, Russell Investments’ thought leaders have collected what we consider to be the top 5 questions facing hospital and healthcare fiduciaries in 2017.


Four Areas Your Yearly Pricing Review Might Be Missing

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Hospitals and health systems face a number of important decisions when determining how to price services and delivery of care. Your ability to regularly review and align your pricing strategy has become even more significant in the face of mergers and acquisitions, software conversions, and healthcare consumers responsible for increasing deductibles. Incorrectly set prices can have a profoundly negative impact on patient loyalty and satisfaction.

Embracing and investing in a defensible pricing strategy to contain costs requires a review of these top four areas to help reduce the risks associated with erratic and inconsistent approaches to pricing. Read this informative report to discover these four areas and why they are crucial to your pricing strategy.

Controlling costs in the new age of workforce management

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In medical facilities across the nation, there’s a shift going on where high nursing turnover rates are becoming the norm.

Most baby boomers will be retiring by the year 2020. Current estimates predict that by 2025, the majority of healthcare workers will be Millennials.

So what is driving Millennials to the healthcare industry and what is the impact on hospitals? Download this free whitepaper to learn more.


Five Tips to Improve Your HCAHPS Scores

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From improved staff responsiveness to noise reduction, technology can play an important role in improving patient comfort and satifaction.

Increasingly, financial incentives for hospitals and health systems are tied to the patient satisfaction metrics measured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. As organizations explore ways to improve these scores, it’s important to evaluate the underlying communication technology that can enhance the patient experience.

A preview of the five tips:
• Heed the call button
• Nix the noise
• Impress the patient


Workforce Management’s Significant Role in Patient Care

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As the healthcare industry shifts focus from volume to value, standardization is needed to accurately benchmark labor resource utilization. This is the premise of a survey conducted by HealthLeaders Media and sponsored by Kronos.
What constitutes direct patient care? Hands-on patient assessment, administering medications, and performing procedures clearly top the list. But can other activities be considered direct care too—even those not conducted in a patient’s presence? For healthcare systems trying to benchmark the impact of staffing on clinical outcomes and patient satisfaction, these are important questions.

Download the free report to get statistics and analysis from the survey questions below and much more!

  • Which of the following actions are considered direct patient care in your organization?
  • Which of the following actions are considered indirect patient care in your organization?
  • Which of the following actions are considered neither direct nor indirect care but are categorized separately as non-patient care in your organization?

Strategies to Help Your Hospital Win at Value-Based Population Health Management

Sponsored by
BRG Healthcare

The transition from a hospital-centric model to one that improves community health will require renewed vision. The outcome will bring a shift in how leadership focuses on talent that resides on the hospital team, accompanied by new skillsets that will fill gaps left by the fee-for-service model.