Forrester Case Study: Economic Impact of Investing in Patient Financial Care Cost Savings and Business Benefits

Sponsored by
Simplee

How should you improve the patient financial care experience, and what are the benefits of doing so? Read Forrester's new study on the Total Economic Impact™ (TEI) of investing in patient financial care. 

Forrester studied the performance of providers over three years as they digitally transformed their patient financial experience. Results showed that providers delivering a much more patient-friendly experience, doubled the number of ""very satisfied"" patients from a 35% average to 79%, along with a 505% return on investment (ROI) and a payback in three months.

Download this study to learn more on how these health systems achieved these results, and to help estimate the benefits of improving the patient financial care experience at your organization.

IMPACTABILITY: Maximizing Opportunities and Reducing Risk Through Data-Driven Prioritization

Sponsored by
SCIO Health Analytics

Healthcare leaders need reliable, data-driven insights to identify gaps in care, prioritize those most important to close, allowing them to identify where to expend limited resources in order to deliver the greatest outcomes.

This is impactability.

How Identifying the Right Revenue Cycle Solutions Partner Can Save Hospitals Millions: A Case Study

Sponsored by
Xtend Healthcare

Along with five hospitals, a health plan, home health agency, home parenter- al services (home infusion therapy), CoxHealth Foundation and Cox Col- lege, the health system encompasses 84 clinics and nearly 1,000 beds across its 25-county service area. CoxHealth’s 10,000 employees and more than 550 staff physicians account for a payroll of more than half a billion dollars — part of an economic impact on the region that exceeds $710 million. In 2015, after new revenue cycle leadership came onboard at CoxHealth, the team perceived a need for additional resources to address a stubborn backlog of aging accounts.

Download this case study to learn how CoxHealth significantly reduced their A/R, saw an increase in cash and a reduction in bad debt in just 10 months.

How Artificial Intelligence is Transforming Clinical Documentation

Sponsored by
Nuance

Even with an active CDI program, consistently achieving the type of improvements necessary for value-based care requires a more contemporary approach. Adding more CDI staff to broaden coverage is not always feasible, nor does it make sense in an ambulatory environment where the physician directs the documentation and coding process and where it’s critical to capture the right details during each visit.

Explore how Artificial Intelligence (AI)–enabled technology and in-workflow clinical guidance are transforming clinical documentation across the care continuum.

Find out how AI is transforming clinical documentation specific to your program’s primary focus. Download the interactive research brief to determine the best path for your care teams to ease the clinical documentation burden and drive better outcomes.

What Keeps Healthcare Finance Executives Up at Night?

Sponsored by
Connance

The healthcare landscape is rapidly evolving. An increase in patient payment responsibility and the move toward bundled payments and value-based care delivery are just a few of the challenges weighing heavily on the minds of today’s healthcare executives.

In a recent survey by Connance and Porter Research, senior revenue cycle executives across the country were asked to rank their top pain points and the steps they are taking to address them. The results of the survey are presented in What Keeps Healthcare Finance Executives Up at Night.

Read the report to learn how your organization compares, and to obtain important information you can use to master these complex challenges.

Environmental Services: Delivering on the Patient-Centered Promise

Sponsored by
Compass One Healthcare

Press Ganey, in partnership with Compass One Healthcare, studied the relationship of patient-perceived cleanliness to infection incidence and overall patient satisfaction. In the end, the study found a correlation between patient perceptions of cleanliness and the incidence of HAI’s, as well as HCAHPS scores – proving that patients really do know clean when they see it.

To be successful in today’s rapidly evolving, consumer-driven health care marketplace, hospitals and health systems must aggressively protect and promote their brand by maximizing the value of their patients’ care experience. This requires identifying the outcomes that matter to patients and engaging every member of the health care team in the ongoing mission to improve those outcomes. Download this whitepaper to learn more.

 

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